Lemnos products offered by third party sellers on Amazon, eBay, and other online shopping platforms that allow third party sellers may be through the gray market and parallel import and are not authenticated. The origin of the merchandise is not verified and the product images, information, and specifications of these product listings on these websites are not created, validated, or approved by Lemnos. As a result, there are no express or implied warranty or after-sale customer services provided from Lemnos for these purchases. Recently, incidences of counterfeited Lemnos products have been reported. Products from the gray market and parallel import will not receive warranty or customer service from Lemnos North America, Lemnos Authorized Retailers, or from Lemnos in Japan. If you have questions pertaining to these purchases or need after-sales services performed, please contact the original point-of-purchase.